How can we help today?
Gravity is now Virtua Computers. Apple-authorized repairs and expert IT support for businesses, all under one roof in Columbia, Missouri.
Virtua Computers is an Apple Authorized Service Provider serving Columbia, Missouri, and across the United States. Whether your device is covered by AppleCare+, warranty, or out-of-warranty, our team can diagnose the issue and get you back up and running as quickly as possible.
To make your visit quick and efficient, we recommend scheduling a drop-off appointment in advance. This ensures a technician is ready to receive your device and begin diagnostics right away.
Schedule an Appointment
Choose a convenient time below and a technician will be ready when you arrive.
What happens when you bring your device in
Schedule your appointment
Choose a convenient time using our online scheduler so a technician is ready when you arrive.
Diagnostics & review
We'll review the issue with you, run initial diagnostics, and confirm whether the repair is covered by Apple warranty or AppleCare.
Certified repair
If a repair is required, our Apple-certified technicians perform the work using genuine Apple parts and Apple-approved procedures.
Ready for pickup
Once your device is ready, we'll notify you for pickup and make sure everything is working properly before you leave.
No warranty? No problem.
Our Apple-certified staff have decades of experience across every Apple product line. We can quickly determine whether a problem is hardware-related and, in most cases, facilitate the repair.
Mac Repair
Data Recovery
iOS Repair
Mac Upgrades
Visit our Columbia service center
Fast, Apple-Authorized repair from technicians trusted by Apple users everywhere. Appointments are recommended so we're ready the moment you arrive.
Virtua Computers
1000A Pannell St, Columbia, MO 65201
Monday – Friday, 10am – 6pm
Appointments recommended
Frequently Asked Questions
What is an Apple Authorized Service Provider?
Being an Apple Authorized Service Provider (AASP) means we are allowed by Apple to repair in- and out-of-warranty devices with genuine Apple parts. We not only use those parts, but certified Apple tools and diagnostics to help ensure your devices are back up and running the right way.
What are your hours?
We are in the shop every Monday through Friday from 10am to 6pm. If there is a reason we need to close, please check our homepage for notifications.
Do you require an appointment?
Yes, we do! Please make an appointment on our schedule above so a technician is ready to receive your device.
My hard drive died — can you help?
We can certainly try to help using off-the-shelf tools that we're very proficient with. Many times we can recover data ourselves, and we're also partnered with DriveSavers, who use super clean rooms to disassemble your hard drive and get your data back.
Do you offer in-person iPhone and iPad repair?
Absolutely. iPhones are our specialty! Apple does require us to mail iPads in for repairs.
I cracked my screen — can you fix it?
Most likely yes. If you have AppleCare+, accidental damage on your in-warranty device is covered. If your device is out of warranty, bring it in anyway — we can discuss a plan to repair it or help you get it repaired and your data transferred.
Where are you located?
We're at 1000A Pannell Street, Columbia, MO. You'll see our awning at the end of the building. Park right up front and come ring the bell!
What do I need to do to prepare for my appointment?
Back up your device if you can, know your Apple Account credentials, and turn off Find My before your visit. If you need help with any of these, we can walk you through it when you arrive.
Will I need to know my username and password?
You should know them — but not for us. If needed, we ask that you create a temporary account on your device for us to log in for testing. Depending on the case, this may not be necessary.
Get your Apple gear back online — fast.
Schedule a drop-off at our Columbia, MO service center and let our Apple-certified team take it from there.