Apple Support. Channel Only. Simple.
You don't need to know Macs — you just need to know us. VirtuaCare enables Windows-based MSPs to deliver expert Apple support, white-labeled or alongside your clients, without adding staff, tools, or training.
Award-winning Apple support for MSPs
VirtuaCare named a ChannelPro 2026 Top 26 Profit-Driving Solution
Recognized as one of the year's standout solutions helping MSPs grow profitably and serve clients more effectively.
Macs Are Creeping Into Your Clients' Offices. We Make That Easy.
Your clients love their Macs. Your techs… not so much.
Between RMM agents dropping off, Group Policy gaps, and weird Apple security rules, supporting Macs eats your team's time and kills your profit.
VirtuaCare gives your MSP on-demand Apple expertise — white-labeled, fast, and invisible to your clients. You stay focused on your stack. We handle the Macs.
You keep the client. We handle the Macs. Everyone wins.
We make adding Apple support to your MSP effortless.
You Keep The Relationship
You stay in control of the client relationship at all times. VirtuaCare supports your MSP either behind the scenes or alongside you — always on your terms.
We Handle the Apple Stuff
Our Apple-certified experts take care of MDMs, escalations, and configuration — whether it's Addigy, Jamf, or Apple Business.
You Bill and Look Like a Hero
You deliver premium Apple support without adding staff, tools, or overhead — and your clients think you're the genius.
Flexible engagement models
We can work completely behind the scenes or be introduced directly to your client, depending on how you prefer to operate.
Plugs into the stack you already run
We work inside your tools and processes — so your techs barely change a thing. You escalate, we resolve.
Handing off the Apple work should never mean handing off the client.
VirtuaCare exists to make you look better — never to compete with you.
We never sell direct
VirtuaCare is channel-only — contractually. We never contract with the clients you bring us.
White-label by default
Your brand stays front and center. Your clients see you — not us — unless you decide otherwise.
You choose how visible we are
Fully invisible, co-branded, or introduced directly. Your call, on every engagement.
You keep the credit
You own the relationship, the billing, and the win. We just make you look like the Apple genius.
Trusted by businesses for over a decade
Reviews sourced from the Apple Technical Partner Network — Virtua rated 5.0 across 107 verified reviews.
"I've been working with Virtua Computers for over 10 years. After leaving the first company that contracted with them, when our IT contract came up for review, I rehired them at my new company. They are incredibly responsive, solutions-focused, work with a budget, and provide unwavering assistance to any level of tech savvy."
"We have been a loyal Virtua customer since 2015. They have been very responsive and able to solve the technical issues our staff are facing in the moment. They routinely stop by our offices to provide a check-in. They understand our needs and have been our partners in solving our IT needs."
"Justin and the whole team at Virtua truly have been an invaluable support for our organization. They're incredibly knowledgeable, responsive, and trustworthy — our go-to when we need core support, or even just advice on technical direction. We know we'll get a straight answer that's best for our business and bottom line."
Get Macs NIST Compliant — Fast
Compliance shouldn't slow down your clients. VirtuaCare brings proven tools and processes to make Apple environments NIST-ready in days, not months. From macOS hardening to configuration baselines and audit reporting, we help your MSP deliver security that checks every box — without adding complexity or staff.
Cheaper than hiring. Faster than training.
Whether you're managing five Macs or fifty, VirtuaCare scales with your MSP's needs. All plans include full access to our Apple-certified team, ticket escalations, and chat-based support.
Growth
For MSPs adding their first Mac clients.
- Basic on-demand chat support
- Free project scoping
- Documentation & SOPs
- Hours usable toward escalated tickets or projects
Scale
For MSPs with a growing Apple footprint.
- Everything in Growth
- On-demand chat with priority response within 1 business day
- Slack channel access for faster collaboration
- Monthly strategy call
Need more hours?
VirtuaCare scales with your growth — add hours anytime, no friction, no extra setup.
VirtuaCare is structured as a one-year partnership built for stability, consistency, and measurable results — because real operational improvements happen when processes stick.
Questions Windows MSPs ask us
Will you contact or poach my clients?
Never. VirtuaCare is channel-only and contractual — we never sell direct and we never contract with the clients you bring us. Handing off the Apple work should never mean handing off the client.
Do my clients have to know you're involved?
Only if you want them to. We can stay fully invisible and white-labeled, work co-branded, or be introduced directly — it's your call on every engagement.
Which MDMs and tools do you support?
We work inside the stack you already run — Addigy, Jamf, Apple Business, and more. You escalate, we resolve, and your techs barely change a thing.
Can you help us get Macs NIST compliant?
Yes. We bring proven tools and processes — macOS hardening, configuration baselines, and audit reporting — to make Apple environments NIST-ready in days, not months.
What if we need more hours?
No problem. VirtuaCare scales with your growth — add hours anytime, no friction, no extra setup. Not sure which plan fits? Let's talk through your Apple workload.
Ready to Stop Saying No to Macs?
Your clients already use Apple — and they expect you to support it. With VirtuaCare, you can say yes to every device, every client, every time — without hiring or retraining a single tech.